At Smitty’s Fine Furniture we pride ourselves on having talented decorators onsite in our stores to help our customers make informed choices about new purchases, updating their existing pieces, and planning their rooms.
May 2017’s Decorator of the Month is Kathe Frazee
Kathe is a certified interior decorator and has been working at
Smitty's Fine Furniture for over 22 years.
Kathe began her career at Smitty’s at age 16, as a part-time front desk customer service representative. It was a great way for her to learn about the family business that her grandfather built . After a fulfilling career in the travel industry, Kathe needed a new challenge. When Smitty’s opened a new location in 1995, she applied for a sales position and never looked back.
Kathe truly cares about people and she finds it gratifying to find solutions that meet her customer’s needs. Kathe loves how every customer provides a fresh and new opportunity to express her creativity and bring an entire solution together. Her patience and understanding of how crucial each purchase is to each of her customers makes her an asset to Smitty’s. Sometimes all it takes is an inch to make all the difference between the right and wrong product to fulfill a customer’s needs, and Kathe is happy to take the time to get it right. Her success in doing this has resulted in her becoming the top salesperson for the last three years.
Kathe is proud to showcase the family history of Smitty’s and all the amazing Canadian manufacturer’s in our showroom.
“I love helping my customers customize their rooms. I love to see their individual choices come together, and I love it when they return to our store because they’ve had such a great experience working with us.”
Come on in to Smitty’s Hanover and meet with Kathe today!