Our stores are temporarily closed due to the Ontario-wide "Stay at Home" order effective April 8 2021.

Our staff are available in the showrooms for online chat, virtual consultations, and calls Monday - Saturday 10 AM - 4 PM.

Click here for full update.  Click here for virtual tours.

170A Gateway Park Drive, Kitchener   1-800-265-2370              170 3rd Street, Hanover  1-800-265-5533


Smitty's Fine Furniture
Call Us

Kitchener: 1-800-265-2370

Hanover: 1-800-265-5533

Comfort Guarantee

Smitty’s Fine Furniture offers a 30 Day Comfort Guarantee for all bedding set (mattress and matching base) purchases (except final sale). The following conditions must be met:

  • The purchase of the mattress set must be accompanied by the purchase of a Health Guard mattress pad
  • The purchased mattress pad must be used at all times
  • The customer must use an appropriate bed frame with proper centre support to comply with the Comfort Guarante e and the mfg. warranty
  • The customer must use the mattress set for a minimum of 14 days (this is the normal adjusting period)
  • The Comfort Guarantee is for a maximum of 30 days from the date of delivery. Smitty’s Fine Furniture must be notified of the customers intent to reselect from 14 to 30 days after delivery
  • The returned mattress and base must be returned in good condition in plastic QBAG. Soiling or damage to the mattress or base will void the Comfort Guarantee and the customer must keep the unit. The returned mattress set will be inspected by our service department prior to reselection for pick-up or delivery
  • The mattress set must be in Smitty’s Fine Furniture delivery area
  • The mattress set must be exchanged for a model of equivalent or greater value with payment of the different in price plus taxes. There will not be an additional delivery fee charged. The customer must continue to use the previously purchased mat pad on the exchanged mattress. Comfort Guarantee reselection may only be done once free of charge.  See store for details.  
  • See sales person or store manager to arrange reselection
  • If reselected set uses the same base, there will only be exchange on the mattress