SAFE DELIVERY OPTIONS
In-home deliveries have resumed and our regular delivery fees apply (ask your sales consultant for details). All delivery times are confirmed with a three hour window prior to delivery. Screening questions are requested of our customers prior to all in-home deliveries. Our drivers wear are subject to daily screening protocols, wear PPE, and perform deliveries at a safe distance.
FREE CURBSIDE DELIVERY
Front door or "curbside" garage delivery is available, free of charge. Some assembly may be required as items are generally left in packaging. If an item requires assembly, charges may apply. Please ask your sales consultant to confirm prior to delivery.
We offer the option of curbside pickups during set times. All curbside pickups must be confirmed prior to arriving at our store, and all curbside pickups must be paid in full. Payment can be taken over the phone or via e-transfer.
Smitty’s offers delivery services for customers in a wide area in Ontario from the Bruce Peninsula, to Saugeen Shores, from London to the GTA, and north from the GTA to Orillia and cottage country. Our radius is generally within 200KMs of our two locations in Hanover and Kitchener, Ontario. We do not ship out of province.
Smitty’s delivery service members enter other households in the course of their duties. While doing this, strict safety protocols are followed including: PPE worn at all times, hands are sanitized prior to delivery, social-distancing is practiced. For everyone's safety and convenience, we ask you to follow the below protocols prior to and during the your delivery:
*Make sure to read our warranty/service policy on the back of the contract you received.
Monday to Friday 9 a.m. to 5 p.m.
Telephone: (519) 364-5533 extension 3.
Toll Free: 1-800-265-5533