Our stores are temporarily closed due to the Ontario-wide order effective April 8 2021.
Our staff are available in the showrooms for online chat, virtual consultations, and calls Monday - Saturday 10 AM - 4 PM.
Click here for full update.
SAFE DELIVERY OPTIONS
For regions under lockdown, front door or garage delivery is available, free of charge. Some assembly may be required as items are generally left in packaging.
Customers with previously scheduled in-home delivery dates which fall during the lockdown period will be contacted to arrange either a contact-free delivery, or the in-home delivery will be rescheduled when these services can resume. When in-home deliveries can resume, customers will be provided a full list of safe-delivery protocols at point of sale or upon request.
Smitty’s offers delivery services for customers in a wide area in Ontario from the Bruce Peninsula, to Saugeen Shores, from London to the GTA, and north from the GTA to Orillia and cottage country. Our radius is generally within 200KMs of our two locations in Hanover and Kitchener, Ontario. We do not ship out of province.
Smitty’s delivery service members enter other households in the course of their duties. While doing this, strict safety protocols are followed including: PPE worn at all times, hands are sanitized prior to delivery, social-distancing is practiced. For everyone's safety and convenience, we ask you to follow the below protocols prior to and during the your delivery:
*Make sure to read our warranty/service policy on the back of the contract you received.
Monday to Friday 9 a.m. to 5 p.m.
Telephone: (519) 364-5533 extension 3.
Toll Free: 1-800-265-5533