SERVICES
Delivery & Setup
Our team of experts work to deliver your furniture efficiently and with care. We ensure your pieces are installed to your satisfaction. Delivery of furniture includes set-up and removal of all packaging.
Smitty’s offers delivery services for customers in a wide area in Southern Ontario including the Bruce Peninsula, Saugeen Shores, London, Kitchener-Waterloo, the GTA, Orillia and cottage country. Please check with our sales team to confirm your postal code is covered in our delivery area. We do not ship out of province.
During the COVID-19 pandemic, we’re adhering to strict safety protocol to ensure safety for your family, and our employees. These measures include social distancing, sanitation, and wearing personal protection equipment.
Appliance Delivery
Appliance products will be left as close to the desired location as possible. We will remove all packaging, shipping bolts and packing strips. For safety reasons Smitty’s delivery personnel do not install, connect or disconnect product from water, gas or electrical sources, or install anti-tip brackets or stack washers & dryers that require holes to be drilled. These services can be performed by a qualified installer of your choice.
Outdoor Appliance Delivery
Assembly charges apply for the delivery of any gas or pellet BBQs. Free delivery is available for products left in their original packaging and will be made to doorstep or garage. Our delivery team will not hook up or install connections to outdoor natural gas, electrical, or propane connections due to safety reasons.
Appliance Removal
The removal of an old appliance is on a one-for-one basis, at the time of delivery. If you would like an existing appliance removed the pieces must be disconnected and/or drained. Old appliances will be removed if they are reasonably clean and if it is safe to do so. A damage waiver must be signed. Additional charges apply and service must be noted on invoice at time of sale. The safety of our staff is important to us. Smitty’s reserves the right to refuse this service at time of delivery if deemed unsafe and service charge will be refunded.
Mattress Removal
For all mattress removals a fee will apply. A bag will be provided at the time of sale and we require that customers place the product in the mattress bag and seal it prior to removal. If the bag was not provided, a pickup of the mattress bag can be arranged through the delivery department.
Extended Warranties & Protection Plans
We offer extended protection plans on furniture and extended warranties on appliances of up to 5 years through a third party.
- Learn more about our
furniture protection plans - Learn more about our appliance extended warranty plans:
Smart5Plan Smart3Plan
Design Services
Do you need advice on color or style? Mixing old with new? Getting the measurements just right? Our interior design experts can show you how easy it is to get the look you love in a space that works.